As an MSP, we’d like to request support for white labeling the Senteon Agent to improve user trust and reduce the likelihood of removal by end-users who recognize the branding as associated with external or unfamiliar organizations.

Requested Features:

Custom App Icon:

Allow administrators to change the Senteon icon (as seen in the Windows Apps & Features list) to a custom logo.

Custom App Name:

Enable renaming of the Senteon Agent app in the installed applications list to reflect an MSP-specific or customer-specific name.

Custom Service Name:

Allow renaming of the underlying service from "Senteon Agent" to a white-labeled name that aligns with our branding.

Use Case:

End-users often uninstall or distrust applications they recognize as not being part of their own organization. Custom branding will improve retention and user confidence in the agent, especially in multi-tenant environments.

Impact:

Reduces accidental removal

Increases end-user trust

Enhances MSP service branding